Please note that your Information will be stored and processed on our computers and servers. We will hold and transmit your information in a safe, confidential and secure environment. RoomAuction will never sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
1. Information We Collect.
Our primary goal in collecting personal information is to provide you with a safe, efficient, and personalised experience. We only collect personal information about you that we consider necessary for this purpose.
In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to use our services, we may require you to provide contact and identity information, financial information and other personal information as indicated on the forms throughout the Site. Where possible, we indicate which fields are required and which fields are optional. You always have the option not to provide information by choosing not to use a particular service or feature.
Under some circumstances we may require some additional financial information, such as, but not limited to, credit card details if you are registering using an email account at certain email services, or registering to sell on the Site. We use this financial information to help verify your name, address, and other information. We may also use this information to charge you for your use of our services.
We automatically collect and process certain information based upon your use of the Site. We use this information to conduct internal research on our users' demographics, interests, and behaviour to better understand, serve and protect you and our community. This information may include the URL that you just came from (whether this URL is on the Site or not), which URL you next go to (whether this URL is on the Site or not), browser information, and your IP address.
Most cookies are "session cookies", meaning that they are automatically deleted from your hard drive at the end of a session using the Site. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Site and you may be required to re-enter your password more frequently while you are using the Site.
If you choose to bid or sell on the Site, we collect information about your bidding and selling behaviour.
If you establish a credit account with us to pay the fees we charge, we collect some additional information, including but not limited to a billing address, a credit card number and a credit card expiration date.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.
2. Our Use of Your Information.
We use information in the files we maintain about you, and other information we obtain from your current and past activities on the Site, to resolve disputes, provide customer support, troubleshoot problems and enforce our Terms & Conditions and policies. You agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customise the Site's content, layout, and services. These uses improve the Site and better tailor it to meet your needs.
If you send an email using the "Tell a Friend" service to an email address that is not registered in our community, we do not use that email address for any purpose other than to send your email. We do not rent or sell these email addresses. We generally discard the email addresses some time after they have been used to send your email.
3. Our Disclosure of Your Information.
As a matter of policy, RoomAuction will never sell or rent your personal information to third parties for their marketing purposes without your explicit consent. However, the following describes some of the ways that we may disclose your personally identifiable information.
(a) Advertisers. We aggregate (gather up data across all user accounts) personally identifiable information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for other marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to identify you personally. Certain information, such as your name, email address, password, credit card number, and bank account number are never disclosed to third party advertisers.
(e) Legal Requests. RoomAuction cooperates with law enforcement inquiries, as well as other third parties, to enforce laws and third party rights, such as intellectual property rights and laws relating to fraud. Therefore, in response to a verified request by law enforcement or other government officials such as a Section 29 (3) Data Protection Act 1998 form relating to a criminal investigation or alleged illegal activity, or other activity that may expose us or you to legal liability, we can (and you authorise us to) disclose personal information such as name, address, telephone number, email address and bidding and selling history about you as we, in our sole discretion, believe necessary or appropriate.
4. Control of Your Password.
5. Accessing, Reviewing and Changing Your Personally Identifiable Information.
We offer you the ability to automatically review and change the information you submit to us by logging into the Site and entering the new information yourself. Generally, we will not modify your personal information.